Dentists & The Art of 'Toothful' Communication: Lessons for Dentistry from Behavioral Economics
Friday, May 10, 2024
9:05 AM – 9:55 AM
Location: Terrace Suite
CE Credits: 1
Effective communication is a cornerstone of successful dental practice. This lecture is designed to help dental professionals improve patient communication using insights from behavioral economics. This course delves into the psychological aspects of patient interactions, helping you build trust, improve treatment adherence, and elevate patient satisfaction. Through a blend of theory, practical strategies, and real-world applications, this course will empower you to create more patient-centered and thriving dental practice. By applying behavioral economics principles and the latest research, dental offices can optimize patient experiences, improve patient adherence to treatment plans, and enhance the overall success of their practices. These techniques will help nudge patients to improve their oral health and help you create a more patient-centered, successful dental practice.
Learning Objectives:
Understand the Basics of Behavioral Economics- Explain the fundamental principles of behavioral economics and how they relate to decision-making in dental care.
Apply the Principles of Behavioral Economics to the Dental Office- utilize the psychology of patient behavior, including decision biases and heuristics that influence patient compliance.
Learn How to Optimize Choice Architecture for Treatment Options- Learn how to present treatment options effectively, considering the psychological factors that influence patient decisions.